How do I receive payments?

Celavivo collects only the προκαταβολή 12%. You receive the remaining balance directly from the customer, using the payment method you’ve agreed on.

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💰 How vendor payments work on Celavivo

• Customers pay a προκαταβολή 12% through Celavivo after you approve a booking request
• This deposit is the Celavivo platform commission and is not paid out to vendors
• Η υπόλοιπο ποσό καταβάλλεται directly to you by the customer

Το Celavivo δεν process or hold the remaining balance.

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📅 When do I receive the remaining balance?

• Payment timing is agreed between you and the customer
• Most vendors collect the remaining balance:
  • On the day of the event, or
  • As specified in the signed contract

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💳 Accepted payment methods

You and the customer agree on the payment method, which may include:

• Cash
• Bank transfer
• Other methods you support

Make sure your accepted payment methods and timing are clearly stated before the event, ideally in your contract or messages.

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ℹ️ Important to know

• Celavivo is not involved in collecting the remaining balance
• Any issues related to the remaining balance are handled directly between vendor and customer, based on the agreed contract terms