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Step-by-step: Signing digital contracts on Celavivo

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Digital contracts on Celavivo are reviewed and signed directly within the platform. Vendors sign first, followed by customers, all from their dashboards.

📝 How the digital contract process works

Commission-based vendors:

  1. A booking request is approved by the vendor
  2. The customer completes the booking fee payment through Celavivo
  3. A digital contract is generated automatically
  4. The contract becomes available in the vendor’s dashboard under My Contracts

Subscription-based vendors:

  1. A booking request is approved by the vendor
  2. A digital contract is generated automatically — no payment through Celavivo is required
  3. The contract becomes available in the vendor’s dashboard under My Contracts

🖊 Vendor review and signing

When the contract appears in the vendor’s dashboard, key sections are pre-filled automatically based on the booking details, such as:

  • Customer name
  • Event date
  • Initial payment amount and remaining balance terms
  • Basic service information

The vendor may also be required to:

  • Select options (e.g. package or service variations, where applicable)
  • Enter specific event-related details
  • Review and complete any remaining required fields

Toward the end of the contract, vendors can include their own terms and conditions related to the booking. Once reviewed and completed, the vendor electronically signs the contract.

🖊 Customer review and signing

  • After the vendor signs, the contract becomes available in the customer’s dashboard under Τα Συμβόλαια μου
  • The customer reviews the contract details and electronically signs it

📄 Final signed contract

  • Once both parties have signed:
    • The contract becomes final and fully signed
    • It is available for viewing and downloading in both dashboards under Τα Συμβόλαια μου
  • Contracts are not sent by email and remain accessible in the platform for future reference

🔒 Why this process matters

Digital contracts help ensure that:

  • Event details and services are clearly agreed
  • Payment and cancellation terms are documented
  • Both vendors and customers are protected in case of disputes
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