For Event Planners (Customers)
What is Celavivo
Celavivo is an online platform that connects you with trusted event vendors across Cyprus — including DJs, photographers, florists, caterers, and more. You can search, compare, chat, book, and sign contracts, all in one place.
How do I book a vendor?
- Search by event type, date, and location
- Browse vendor profiles and availability
- Chat with vendors directly
- Confirm the booking by paying a deposit and signing the contract
Do I pay the full amount through Celavivo?
No — you pay only a 12% deposit through Celavivo to secure the vendor. The remaining balance is paid directly to the vendor after the event.
Is my booking secured with a contract?
Yes. Every booking includes a digital contract signed by both you and the vendor. This protects both sides and outlines all important details.
Can I cancel or change a booking?
Cancellations and changes depend on the vendor’s terms. You can message the vendor directly through the platform or check the contract for cancellation clauses.
How do I know vendors are trustworthy?
All vendors on Celavivo are vetted and reviewed by other users. You can check their ratings, past event photos, and profile information before booking.
🧑💼 For Vendors
How do I join Celavivo as a vendor?
Click on “Join as a Vendor” at the top of the site. You’ll create a free profile where you can list your services, availability, and pricing.
Is there a fee to join?
No upfront cost — it’s free to create a vendor profile. Celavivo charges a 12% commission on confirmed bookings, taken from the deposit payment.
How do I receive payments?
You’ll receive the remaining balance paid to you directly by the client after the event.
Do I need to upload a contract?
No — Celavivo provides ready-to-use contracts based on your service category. You just review, sign, and send it to the client.
Can I control my availability?
Yes. You can manage your availability calendar from your dashboard to avoid double bookings.
What happens if a client cancels?
Each contract includes cancellation terms. You can set your own policy, which will be included in the booking agreement.
🔒 Security & Support
Is my information secure?
Yes. Celavivo uses SSL encryption and secure payment gateways. Your personal and payment details are never shared without your consent.
Can I get help if I have a problem?
Absolutely. You can contact our support team by emailing info@celavivo.com. We’re here to help both vendors and clients have a smooth experience.
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