How are deposits and contracts handled on Celavivo?

Same issues as several previous articles. Specifically:

1. Opening statement lists deposit payment as a universal confirmation step — wrong for subscription vendors
2. “How deposits work” section — entirely commission-specific, no subscription equivalent
3. Contract trigger — “after the deposit is paid” — wrong for subscription vendors where the contract generates immediately after approval
4. “What vendors should know” checklist — lists deposit payment as a universal required step

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How Deposits and Contracts Work on Celavivo

How bookings are confirmed depends on the vendor’s plan. In both cases, a digital contract is issued and signed by both parties.

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💰 How payments work

Commission-based vendors:

• After the vendor approves a booking request, the customer is prompted to pay a booking fee through Celavivo
• The booking fee confirms the booking, reserves the date, and covers Celavivo’s platform commission
• The remaining balance is paid directly to the vendor, usually on the day of the event or as agreed in the contract

Subscription-based vendors:

• No payment is collected through Celavivo
• All payments — including any deposit and remaining balance — are arranged directly between the customer and the vendor as outlined in the contract

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📄 How contracts work

Commission-based vendors:

• A digital contract is generated automatically after the booking fee is paid
• The contract appears first in the vendor’s dashboard under My Contracts
• The vendor reviews and signs first, then the customer signs
• Once both parties sign, the final contract is available and downloadable in both dashboards

Subscription-based vendors:

• A digital contract is generated automatically as soon as the vendor approves the booking request — no payment is required first
• The signing process is identical: vendor signs first, then the customer
• Once both parties sign, the final contract is available and downloadable in both dashboards

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✅ What vendors should know

Commission-based vendors — a booking is fully confirmed after:

• Vendor approval
• Booking fee payment by the customer
• Contract signed by both parties

Subscription-based vendors — a booking is fully confirmed after:

• Vendor approval
• Contract signed by both parties

All vendors should check their dashboard regularly for:

• New booking requests
• Pending contracts
• Upcoming events