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Account Settings
- How do I synchronize my Google Calendar with the Celavivo calendar?
- Can I control my availability?
- Booking not showing — what should I do?
- Didn’t receive a booking confirmation — what should I do?
- How do I add my business logo and branding?
- How do I edit my profile?
- How do I manage multiple booking requests for the same date?
- How do I add or edit my services?
- What happens if a client cancels?
- How do I receive payments?
- Step-by-step: Signing digital contracts on Celavivo
- Understanding your vendor commission (12% explained)
- How do I sign and view my contract?
- How is the remaining balance paid?
- How are deposits and contracts handled on Celavivo?
- How do contracts work on Celavivo?
- What are the cancellation rules on Celavivo?
- What happens if there is a dispute?
- Message monitoring and safety tips
- Why we review customer–vendor messages (and when)
- Celavivo’s fraud prevention: how we protect customers and vendors
- Is my information secure?
- Messages & Sharing Contact Information
- Why don’t I see a vendor’s phone number, email, or WhatsApp?
- Booking not showing — what should I do?
- Didn’t receive a booking confirmation — what should I do?
- Can I cancel or change a booking?
- Can I reschedule my booking?
- What happens if a vendor cancels a booking?
- How do I invite guests using the RSVP tool?
- What should I do if a vendor doesn’t respond?
- How do I invite guests using the RSVP tool?
- Do I pay the full amount through Celavivo?
- How do I book a vendor and pay a deposit on Celavivo?
- How is the remaining balance paid?
- Is my booking secured with a contract?
- How do contracts work on Celavivo?
- How do I sign and view my contract?
- Step-by-step: Signing digital contracts on Celavivo
- I don’t see my contract — what should I do?
- What are the cancellation rules on Celavivo?
- What happens if there is a dispute?
- Message monitoring and safety tips
- Why we review customer–vendor messages (and when)
- Celavivo’s fraud prevention: how we protect customers and vendors
- Is my information secure?
- Can I get a refund if I cancel my booking?
- Messages & Sharing Contact Information
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