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Step-by-step: Signing digital contracts on Celavivo
Digital contracts on Celavivo are reviewed and signed directly within the platform. Vendors sign first, followed by customers, all from their dashboards.
📝 How the digital contract process works
- A booking request is approved by the vendor
- The customer pays the deposit
- A digital contract is generated automatically
- The contract becomes available in the vendor’s dashboard under My Contracts
🖊 Vendor review and signing
When the contract appears in the vendor’s dashboard:
- Key sections are pre-filled automatically based on the booking details, such as:
- Customer name
- Event date
- Deposit amount
- Basic service information
- The vendor may be required to:
- Select options (e.g. package or service variations, where applicable)
- Enter specific event-related details
- Review and complete any remaining required fields
- Toward the end of the contract, vendors can include their own terms and conditions related to the booking
Once reviewed and completed, the vendor electronically signs the contract.
🖊 Customer review and signing
- After the vendor signs, the contract becomes available in the customer’s dashboard under My Contracts
- The customer reviews the contract details and electronically signs it
📄 Final signed contract
- Once both parties have signed:
- The contract becomes final and fully signed
- It is available for viewing and downloading in both dashboards under My Contracts
- Contracts are not sent by email and remain accessible in the platform for future reference
🔒 Why this process matters
Digital contracts help ensure that:
- Event details and services are clearly agreed
- Payment and cancellation terms are documented
- Both vendors and customers are protected in case of disputes