How Can We Help?
What is expected from vendors on Celavivo?
Vendors are expected to provide accurate listings, communicate clearly, and honor confirmed bookings.
Vendor expectations
Vendors should:
- Keep availability calendars accurate
- Respond to booking requests promptly
- Provide truthful service descriptions and pricing
- Honor confirmed bookings and contracts
- Communicate professionally with customers
Why this matters
- Accurate listings improve customer trust
- Reliable vendors receive better visibility
- Poor performance may affect listing status
ℹ️ Important to know
- Listings may be paused if vendors repeatedly cancel or misrepresent services
- Keeping everything on-platform protects both sides