How Can We Help?
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For Professionals
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- What is Celavivo?
- Is there a fee to join Celavivo?
- What is expected from vendors on Celavivo?
- How does a booking work on Celavivo? (Start to finish)
- How do I add or edit my services?
- Signing up as a Vendor
- Create Your Professional Page (Add Listing)
- Messages & Sharing Contact Information
- Available Categories on Celavivo
- How do I change the language on Celavivo? (English / Greek)
- Why doesn’t my listing appear in the homepage carousel?
- How do I register on Celavivo?
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- How do I synchronize my Google Calendar with the Celavivo calendar?
- Can I control my availability?
- Booking not showing — what should I do?
- Didn’t receive a booking confirmation — what should I do?
- How do I add my business logo and branding?
- How do I edit my profile?
- How do I manage multiple booking requests for the same date?
- How do I add or edit my services?
- How do I manage my calendar and availability?
- Create Your Professional Page (Add Listing)
- My Listings
- Bookings (Pending, Approved & Cancelled)
- Messages & Sharing Contact Information
- Ad Campaigns (Ad Manager)
- How Bookings Work on Celavivo (Guests, Approval & Payment Flow)
- Why doesn’t my listing appear in the homepage carousel?
- How to Enable Quantity Selection for Products (Jewellery, Invitations & Similar Categories)
- The Submit Button Doesn’t Work on the Create Your Professional Page
- How Request Changes Works in Contracts for Vendors
- How to Add or Remove Photos From Your Professional Page
- Why don’t I see a vendor’s phone number, email, or WhatsApp?
- Show Remaining Articles (6) Collapse Articles
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- What happens if a client cancels?
- How do I receive payments?
- Step-by-step: Signing digital contracts on Celavivo
- Understanding your vendor commission (12% explained)
- How do I sign and view my contract?
- How is the remaining balance paid?
- How are deposits and contracts handled on Celavivo?
- How do contracts work on Celavivo?
- My Contracts
- How Bookings Work on Celavivo (Guests, Approval & Payment Flow)
- How Request Changes Works in Contracts for Vendors
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- What are the cancellation rules on Celavivo?
- What happens if there is a dispute?
- Message monitoring and safety tips
- Why we review customer–vendor messages (and when)
- Celavivo’s fraud prevention: how we protect customers and vendors
- Is my information secure?
- Messages & Sharing Contact Information
- Why don’t I see a vendor’s phone number, email, or WhatsApp?
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Category - For Professionals
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